How does Konzeps collect information from you?
Konzeps collects information from you when you provide such to us directly by filling out forms on our Websites (including any application you may make for Services, Products or Software), corresponding with us by e-mail, writing to us by post, or speaking to us by telephone. We also collect information from you when you browse our Websites or use our Software, as set out in detail below. Some of the methods we use to collect data are automated and will take effect automatically as you navigate our Websites and/or use our Software.
What information does Konzeps collect?
Konzeps may collect information from you which may be personally identifiable such as names, addresses, telephone numbers, fax numbers, physical addresses, email addresses and, if applicable, company names, addresses, telephone numbers, fax numbers, physical addresses, email addresses, or tax ID numbers as well as similar information concerning technical contacts, marketing contacts, and executive contacts within your company or organization (collectively, information of this nature shall be “Personal Information”).
Konzeps may collect non-personally identifiable information from you such as the type of browser you use, your operating system, the screen resolution of your browser, your ISP, your IP address, which pages you view on our Websites and the time and duration of your visits to our Websites (collectively, “Non-Personal Information”). Konzeps may associate certain Non-Personal Information with Personal Information if you register on one of our Websites.
If you communicate with us, we may collect information relating to that communication whether it takes the form of email, fax, letter, forum posting, testimonials or any other form of communication between you and Konzeps or Submitted by you on one of our Websites (collectively, “User Communications”).
If you use any of our Software Products, we may collect certain information concerning such software and/or concerning the server, computer, or other device upon which the software operates. This information includes without limitation: (a) the licensed or unlicensed status of the software; (b) the source from which the license for the software was obtained (e.g. Konzeps, a Division of Konzeps, a Reseller, an Affiliate, or a Provider); or (c) information about the server, computer, or other device upon which the software is installed including (i) the public IP address, (ii) the operating system and (iii) the use of any virtualization technologies on such server, computer, or device ((a) through (c) collectively, “Device Information”). Additionally, “Device Information” may also include (x) information collected by Konzeps from time to time concerning which features of the software are most often used in order to improve and make adjustments to the software; and (y) information collected from you by Konzeps in the event that you request technical support services including without limitation, IP addresses, usernames and passwords necessary to validate licenses, and the drive or directory of the device upon which you installed the software.
How does Konzeps use and store the information it collects?
As a general matter, Konzeps may use the information you disclose to us to improve and provide our Websites, our Services and any other products and services, and for the specific purpose that you gave us the information. More specific details on how we use your information follow below.
We may use Personal Information to create and authenticate your account, to process transactions you request such as software license purchases etc., to provide you with the newsletters and/or mailings to which you subscribe, to provide you with customer and technical support and to communicate with you about your account and our products and services. We may also use Personal Information to offer, market or advertise products and services. While such products and services may reference, incorporate or include third-party products and services, Konzeps will not use your Personal Information to independently offer, market or advertise third-party products and services unless we first obtain your consent to do so. You may update your Personal Information with us, but we may maintain records of Personal Information you disclose to us indefinitely.
We may use User Communications in the same ways we use Personal Information. If you communicate with us for a particular purpose, we may use your User Communications for that purpose. For example, if you contact us for technical support, we may use your communications to provide technical support to you. We may maintain records of User Communications you transmit to us indefinitely.
Konzeps may use Non-Personal Information to maintain, evaluate, improve and provide our Websites, our Services and any other products and services. We may retain Non-Personal Information indefinitely.
We may use Device Information to provide you with technical support services and to maintain, evaluate, improve and provide our products and services. We may also use such information to investigate unlicensed (and therefore unauthorized) uses of our software. Konzeps may maintain Device Information indefinitely.
Where is your data stored?
KONZEPS OPERATES GLOBALLY AND YOUR DATA WILL NOT NECESSARILY BE HELD IN THE REPUBLIC OF SOUTH AFRICA, THE EUROPEAN UNION, THE UNITED STATES, OR ANY OTHER COUNTRY OR REGION. YOUR DATA MAY BE TRANSFERRED GLOBALLY AND BY ACCEPTING OUR TERMS OF SERVICE AND/OR A SOFTWARE EULA, YOU ARE EXPLICITLY CONSENTING TO THIS TRANSFER AND STORAGE TAKING PLACE.
How does Konzeps disclose the information it collects?
Konzeps cannot be responsible for protecting your information if you share such information in publicly available sections of our Websites such as the user forums or testimonials section. You should use your own judgment in disclosing this information on our Websites.
We may share your information with third parties as permitted or required by Applicable Law, by a court order or by another judicial or governmental request. We may also disclose your information if we determine that such disclosure is necessary to protect our rights and remedies or is necessary for national security, law enforcement, or other issues of public importance. Such disclosures could take place in the context of an investigation or to prevent or take action against illegal activity, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, applicable EULAs or other Konzeps agreements, or as otherwise required by Applicable Law.
Konzeps may disclose your information to affiliated third parties that assist us in providing, maintaining, evaluating, improving and providing our Websites, our Services and any other products and services. Konzeps may disclose your information to affiliated third parties for the purposes of offering, marketing or advertising our products and services to you (such products and services may reference, incorporate or include third-party products and services). In such an event, Konzeps will take reasonable measures to prevent such affiliated third parties from using your information for other purposes.
Cookies are also used in any analytics tracking and for the tracking of referrals (if applicable).
Cookies are small text files placed on your computer. They may be associated with your Personal Information by Konzeps, but they do not contain your Personal Information.
Konzeps does not use web beacons.
How does Konzeps protect Personal Information and other information about you?
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
Our Websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Certain National or International Laws or Acts may give you the right to access information held about you. Your right of access can be exercised in accordance with any such Laws or Acts. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.
Last Updated: October 2018